SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 15 Dollar T Shirts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Warm Tips:pls scan or click it,sureprised
Cool T-shirt. Already the second, before that was yellow. The colors are bright, saturated, inside the fleece, very comfortable. But very small. It's good that I read the reviews. 5xi-bought at 46. Sit perfectly.
Super!!!
this is perfect .. I loved
A little thread sticks out, but not scary. The synthetic fabric outside is smooth and shiny. On the inside is a little like a bike very thin, pleasant to the body, does not prick and does not itch. The size took on the store's table, in my European 34-36 took XXL, everything went well. Thank you to the seller, the product and the seller recommend.
Super
Good basic thing. Winter under the sweater. The only moment is a yellow blouse with a stain. Hope отстирается.
Very quickly received. quality is super. I like everything. I recommend
Excellent quality but order 1 size larger.
Beautiful, solid, basic T-shirt. Color as in the photo. Pleasant to the body. The store put a gift, a trifle, but nice!
S at 42-44
Nice, just sleeves coud be longer. EU S meets Asia XL. Colour is more cherry than red. Very fast delivery.
Sleeves short, not met proportions
Excellent blouse, soft, the color is bright (the photo turned pale). In my 46 just super! Looks great, wear comfortable, inside the type of fleece. I'm delighted!!!
T-shirt really liked, soft, warm. Pleasant to the body. I will order more.
Warm blouse, there is a very nice surface inside, like fleece, and the outside is smooth. Color beautiful chocolate. The size approached the og80, the height of 160 weight 51
Small but the shirts is good quality
Delivery is fast. Quality is good, but synthetics. With the size did not guess. I will order more and a larger size
Lovely
Ordered on August 20 and it’s September 6 and I already got them! Super quality! No smell and length of sleeves are on! Would love to have a little longer on the waist line... but it’s ok
Very good quality t-shirt. I bye second time and bye one and more times.
Synthetics. It is better to order a larger size, because i'm familiar with s short and the sleeves are not long enough. But in general, you can wear.
Perfect quality very very good
very nice, so pleasant to the body
bello
Cool jacket, stabbed before that, the only negative that everything rolls down