SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 15 Dollar T Shirts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
T-shirt even cool, but no effect Wow. size S dropped very small, don't like loose T-shirt, a fitting blouse. Material is artificial. Unfortunately shortcomings regarding the stitching. Złączenie stitches at finish at neck, instead of on the side or with so many is the front hem:-(
The store sent in time. But the parcel never came. The waiting time has expired. The money was returned.
T-shirt of good quality, without threads, curves seams and holes. The only negative, small size strongly, I ordered the size L to sit a little oversize, in the end L is the perfect size, almost fits. In any case, the order is satisfied. Thanks to the store) came even earlier than it should have been.
Everything came, the inscription is certainly not the same as in the picture, the quality of the norms to stretch like elastin
Perfect. Thanks
It is not cotton. But sewing porządne. ogolnie is OK
S is perfect I 158 growth Material a little artificial but OK
Very fast shipping. Very pretty
Got a medium but smaller than expected.
The shoulders are wide. Stretch fabric. To the touch is pleasant
Good quality. very nice t-shirt
NiceI order to for my colleague she liked it
Thx
Overall good, though rough synthetics.
For M size, better to take L. Very nice material
Size does not match, very small
Good
nice !
I love this t-shirt. Material is absolutly brilliant. I definitely recommend. Fast shipping
Material are cheap, ant at forst tshort looks too small, but when i tried it it fits perfect, i rrally liked it, would buy again
overall good a bit see-through. came Soooooooooooooooooooooooooo early
All right, I hope it lasts.
Pretty good quality shirt, that was shipped quickly. The sizing is small though. I ordered a L and it looks more like a M or S. But other than that, I'm happy with it
Very good item for its price the fabric is polyster
very nice, quick delivery - super!