SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 15 Dollar T Shirts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great T-shirt! Quality is good! The truth I did not guess with the size of my 42 s turned out to be very free. If you want to tight it is necessary to take Zs. T-shirt recommend, went to Surgut month
It's okay.
Fast delivery, tracked track, all super, T-shirt is good and Hi think long lasting
All Super
S, in Russian m. Came quickly
Nice tight T-shirt
Quality is excellent! Cotton with elastane. Dense, without protruding threads, odorless.
Dressed his own, said not to shoot. :) Slightly small, take a larger size
Good. Quality is not bad. Your money is worth it.
With the size did not guess and so everything is fine
Cool shirt! Buy 1-2 sizes larger, as in the description. The quality of the material is like good!
Excellent in size, quality is good
Size M goes as HL
All as stated
T-shirts-malomerki, order size more
About the quality i will write off later. Came very quickly.
Funny t-shirt, came faster than, those orders that ordered for a long time
Sleeves are wider than presented.
Accordingly picture
Mike is good, cotton, but went for a long time
The parcel came very quickly, ordered 16.08, came 29.08, synthetic fabric, in the heat it will not work, the size l on the russian 46, i have a height of 175 not short, but very tight, my parameters are 90/67/95, with pradovets did not communicate
Funny i like
T-shirt cool)) size l free at 46-)) let's see what happens after washing)
Class t-shirt, quality is super. I liked it. The size of the bolshevat and so excellent. Thank you.
Very good quality shirt. Thank you! Shipping to us 5 days