SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 15 Dollar T Shirts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's nice and it's good for the price it has. The fabric is soft and shiny. The only hit I put is that with arms it's a little tight. If you're wearing xs but your arms aren't too thin, it might fit you.
Thin synthetics, does not stretch, take a size larger than usual buy, a little shine
Huge fast shipping. Really a week ofzo.
At 44-46 took XL, free, as I wanted. Looks good, quality is normal
At first I did not like it, it seemed too simple. But then I measured with all the things and it turned out that it is suitable for every day, and for a holiday, if you add jewelry. The fabric is similar to synthetic corduroy with noble luster. Color Complex lilac with cocoa. Model fitted. I took XL on S, it turned out to be free, not oversize. In size XL chest width 50 cm, waist 45, bottom 47. The length from the middle of the shoulder is 57 cm. Sleeves 3/4, narrow.
Similar to the photo, but I didn't like it as much as I expected. He arrived very quickly, in less than a month.
The article is as it appears in the image. Fast shipping.
Quality and stylish product, fits perfectly. Received a surprise gift as well - pearl hairband, that will complete the look nicely. Thank you! :) (shipped within a week so delivery was superfast as well!)
Fantastic
Fast delivery; 1 week. The material is comfortable to wear. The size S top fits me very well. Only drawback: the sleeves shake my eyes a little forearm.
Everything is wonderful, I will order more in this store
It's just like in the photo and elastic!
The fabric is pleasant, though where the neck is sewn crooked. Malomerit, at 40-42 butt.
Order for size larger
I love him
Product shipped very quickly. I recommend to store! Cute product but make sure it's a right size. It's not so elastated. Very satisfied
As in the picture. Very beautiful. It's very fast