SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 15 Dollar T Shirts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
OK
Nice quality!
The product arrived in good condition, no printing problems, no loose threads or bad seams. The only drawback I find is that, the images are glued, in other words, it is not printed directly on the garment and possibly with the washings it ends up taking off, but other than that, very correct. By the way, in Spain I am one m or sometimes s (1,57 Mido and weighed 51 kg) and I picked an XL, I'm doing fine, wide but not too wide. Satisfied with my purchase.
Came quickly, everything is gorgeous, pure cotton))
Good fabric. Sat down in size. There is a little thread, but it's not scary. I hope that the print will last longer than the prescribed (or survive at least washing).
It's well made the impression, pretty clear and accurate, it's just like in the photo, i'm usually size m but i asked for an s to stay a little tighter and it worked, i love this shirt.
good and fast
Very cool the shirt but there are clear letters
Perfect!!
very, Omg I want another shirt
the t-shirt style is a bit different from the picture, however, the material doesn't feel cheap and printing is very high quality
High quality print and nice shirt! (Although it’s a tad thin but I don’t care) Nice addition to my closet!
Quality t-shirt, excellent inscription
super cool
It came quickly, the fabric is stretching and pleasant.
Fast delivery to the kirov region for about 2 weeks. Everything came up. The material is good.
I charm excellent quality, good cotton, very good print or. It fascinates me. Everything perfect highly recommended
Impeccable!
I just loved! Arrived early, all right. Very beautiful and soft Shirt
the shirt is very comfortable and nice, i highly recommend! ❤️ To Israel- from 06/17 until 07/10.
The parcel was about a month, i liked the t-shirt. Thank you