SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 15 Dollar T Shirts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
T-shirt of good quality, but very large, abnormal size, took with, and in the end it will fit on XL
Great T-shirt. Cotton
XXL is size 40 or 42 in Netherlands. Long model tshirt
The quality is good, the coloring is also, not much wide in the shoulders and shortened, maybe it was necessary to take less Ramer, I'll see how it will be after washing, and so I like everything
Walked a little more than a month to Kazan, tracked, the size of L at 46 came up and sits freely, as I wanted, took home to wear, I like
Thank you!! Okay! Very
T-shirt is interesting, as in the picture the flower is bright. Quality is good, knitwear is good. XL at 46-48 A little voluminous, but I'm tight and I do not like it. In short, just. Thanks to the store.
Great T-shirt. In Rus. 44 came up perfectly. The order was a month.
Happy with the purchase. As they appear in the description.
Fast delivery, good material quality cotton, 46 size fit M sat well guessed with size, good store, recommend
Good Quality and well finished, i recommend, I love it - i will buy again.
T-shirt is excellent, cotton. Size M by 44 size is too big. It is necessary to take less.
Cute shirts and nice material. Shirts are as shown in picture. Order next size up, nice fit. Quick delivery. Thank you.
Good quality!
Came very quickly (2weeks) the US. Item as described.
T-shirt is excellent, large, volume, cotton, thank you
Great colors! They’re soft for the price; fit a lit big but is okay
T-shirt class!
Very cool T-shirt! And the inscription inspires. At a height of 164/61 kg the size approached perfectly
Bonito
Delivery to Minsk three weeks. The parcel was tracked before receipt. Not the first time we buy T-shirts here. We like the high quality of the material, sewing and print, which when hand washing does not change even after the 20th wash (judging by past orders). On the parameters (og-80, OT-60, height-165) took the size of M, came up perfectly. As a gift they received a chain with a pendant to each T-shirt. Seller-thank you and ten stars!
Very nice, Thank you!
The product is satisfied, did not please with the size, it was possible to take a smaller size
I like the color and design. IS all the same photo, only quality shirt that is not the best but, the value is great.
Mike didn't come.