SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 15 Dollar T Shirts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bien
It is beautiful and combines with everything but it is short, it looks nice with any high waist garment. The fabric doesn't itch, it doesn't smell bad and it's well sewn. My measures are: 92-69-93
Hurry up!
I'm rarely this level satisfied with my purchase. With my measurments 86-62-86, size S was perfect. material is great, colour is more beige-brown rather than this pink variant on the photo, but adore it nonetheless. Sadly they don't offer more colours, definitely would buy more if they had my colours. highly recommended! Came in like 20 days to Croatia
S on the Russian 40-42. Quality is satisfied.
Color very beautiful. Material a little thin, a little transparent. But all OK. Well packed.
Very cool, all as in the photo. Just wow!
Great blouse. Even the quality surprised. On my size 44 came m. Delivery is fast. I recommend
Just like picture
Good quality value. Good size. Came very fast
Great shirt I could of went up in sz
Very beautiful vodolzaka all as in the picture.
On OG = 91 cm came up perfectly! Shines through, but not critical. I like it! I recommend! Thanks to the store).
Excellent jacket-top!)) thin, a little shines through, but it's not critical) took for 440 rubles, came for 18 days. Be sure to order from this store something else
Perfecta!
It is just as it appears in the picture, very nice and very comfortable. Happy with the order.
Came quickly, in general. Little bit
The item is pretty accurate, same color and very comfortable. I wear a canadian Small but i ordered a M. It arrived up to my belly button and i’m 165cm. Very satisfied.
Small in Russian Xs, it is better to take s
Beautiful jacket, as in the photo. The store is excellent, sent the parcel on the day of order and delivery to Kaliningrad is the fastest of all that was, about 2 weeks.
It came super fast, it's very nice and good material.. Recommended 100%
She's pretty though she's a little transparent
Cool blouse, came very quickly, there is no smell. Expected that it will be a little longer, but also so well
It's just like what in the picture
It's very nice and looks great, fits the body perfectly. The only drawback, is that it transparently. Anyway, I'll buy back in more colors.