SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 15 Dollar T Shirts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice. Xxl. Like xl
Beautiful
Second time I buy and perfect. Fast shipping.
Perfect! Great quality print again
Perfect
The truth is, I'm surprised, t-shirt fabric is very soft and very good stamping (there is a small gradient in one of the corners, but it doesn't look very good)
Good, but thin. And the picture is bright.
On December 5 paid, on December 26 received in St. Petersburg at the post office. I took as a gift to my sister as a pajamas for sleeping (I bought pajama pants elsewhere). Took 3XL. I'm 44 size, height 175, 90-70-94 norms and even great, the T-shirt came even to my mother at 48-50, because it stretches perfectly. So the sister at 46-48 will be good, not in the guise, but not to hang out. The fabric is very pleasant! Print quality. I'm happy as an elephant!!! Measurements of T-shirts look at my photos.
Everything is like a photo preview. do not expect miracles
Ordered 11.11.19. Received 21.12.19. Packaging whole. Track tracking only for China. T-shirt with my pattern is made in good quality and in size. I'm happy. I recommend.
Ordered 12/09 received 12/23 (wasn’t expected until 12/28) SUPER FAST delivery and exactly how i wanted. Fast response from store. Will buy again.
soooo goooodddd
it's a bit smaller than I thought but it's still absolutely perfect, soft and store was extremely friendly =)
Well received a little small
It looks very pretty.
excellent
Nice printed t-shirt.
T-shirt of good quality. The truth has not yet tried to wash. Print quality. The only negative is the style on plump) wide. And so the child is happy. I think to order more ..
Print really do as you want, but! Mike malomerka, for this minus star
Amazing! Quality cloth and print really beautiful. Delivery super fast, אזמין long בוודאות! Sizes small, spanners take some sizes more
I loved it. I love the quality of the fabric, the image was great printed. And fast shipping.
All OK!! Excellent printing. Maybe I would have preferred a less elasticated
Good, the print is impressed in the fabric, the quality of the print itself is well, the bottom is some sweat, but not critical. Synthetic material with impurity, but pleasant to the body
Ok ok ok
Received exactly a month later. Printing is excellent, the quality of the T-shirt also liked, only small in size. She took the girl 11 years, so it's not scary.