SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 15 Dollar T Shirts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Got both and loved
recieved the t shirt Its amazing!!
Thank you, threw in the box) took on the Dew 42-44, excellent, not obtyag, as I wanted, the fabric is pleasant, but synthetics, it seems .. thanks for the elastic band!
Beautiful product .... but attention size very small I had to order 2 sizes above! Watch out!!
The color is very beautiful, especially on the dark skin, very soft quality, wear need carefully, so as not to hook
It has a stain, for the price q has is not wrong
Beautiful T-shirt, fits what's in the photo
This is more like a salmón color. Not pink like the picture. Nice stretch fabric. Large size is more like a lose small almost medium
Great! At its 46-48 took XL, came up perfectly!
Nice one. He was on time. The only thing is the carving is a little small.
Quality is happy as a gift came rubber✨Thank you very much with the store did not communicate
The parcel did not reach. Seller returned money
Identical very cute fabric and soft same colors
A good T-shirt, the minus is that the print is folded in front. The seams are even. the washing was carried perfectly, did not shed.
Color, more carrot. L pulls on the EMC, short.
As in the picture, 42 villages are excellent, the quality for such money is excellent, synthetics. It was a month, put in the mailbox. There is a suspicion that enough for a few washings. As a gift put a hair band, store thanks.
I never received the product
Fabulous shirt, soft fabric to the touch and with perfect fit, I loved it better than the description. I totally recommend it.
Very good T-shirt, only some kind of marriage, spots are white! It's very upset! Alas!
Great T-shirt. Synthetics, but pleasant. Thank you for the gift.
My daughter liked it, delivery fast
Bomb, take it
I love my item! its smaller than what o expected but so beautiful
Very good quality can be ordered without problems. Thread is not where the wife does not stick out said that the order will still be from this store. I advise in general everyone!!!!
There are not painted areas, but they are not particularly visible, synthetics pleasant to the body, soft