SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 15 Dollar T Shirts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered T-shirts for two. Very satisfied and I recommend everyone: the drawing even after washing in place, the fabric is soft and bright, my husband and I are in love with them and will order more. Sizes correspond
Live looks worse than live, different life color
Bn
Live brighter. Cool
All cool and cool
T-shirt came very high quality.
The fabric is very cool, the color is as saturated as in the picture. Picture quality. I advise you.
T-shirt is very pleasant to the body. I really like it, though the color is actually brighter than in the picture. For your money is a very good thing. Took on a bigger size and sits it very well.
Super quality, size in order, recommend
Pleasant to the touch. The view is not enough
T-shirt is synthetic, but pleasant to the body. Drawing is a photo printing, not a sticker. I liked everything, thank you!
The color is a little different from the picture, otherwise a good T-shirt is such money)
Great!
Not a bad T-shirt, but synthetics galimaya, after washing and ironing from it strongly smells
T-shirt fire, the only thing that in real life it is almost square, and in the picture closer to the rectangular shape, but it's nonsense, the material is very cool, nice to wear and also to the touch, it does not crumple even if you fold it do not understand how, but also iron because of this, too, in general, thanks to the store for such a awesome T-shirt
good quality
Plain straight print tank
Quality is medium, synthetic, but pleasant to the body, the print is bright
A little big. Choose size xl.
I order a second time. I really like T-shirts. Pleasant to the body fabric. Excellent erased, do not sit down, do not stretch. Delivery fast enough. I'm happy
The quality is very good, I thought it would be worse but it came super The truth with the size did not guess well, there is nothing terrible I love more freely
Chic
Great T-shirt.
M at 46 size, large (
Chic T-shirt, synthetics of course, but soft, pleasant, does not shine through. The pattern is printed into the fabric, not like the sticker, the colors are bright, super!