SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 15 Dollar T Shirts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like it! I recommend to buy, not cotton.
a bit small and the image was clearly ironed on but I can say, the material of the actual tee is very soft and thick and comfy.
Thank you for the gift too
The quality is good, the pattern is rubber sticker, the color is rather light peach, but the size does not match at all, 3HL is the size L according to the store's size grid
The drawing is pretty, small size. Very small. Weird fabric but if c to wear near the body it's OK
Synthetics, turned out to be very large for growth of 179, 53 kg
Item and shipping match price. The fabric does not crumple (synthetics), with a slight tint. Drawing-oilcloth.
T-shirts really liked externally, in the composition of the fabric is dominated by synthetics
Ako picture, Som peaceful
Good but a little yard is like a crop top
Very pleasant material loved it
Excellent!!!!
I ordered 2 t-shirts: blue m and pink l. the parcel was 2,5 months, twice the delivery time was carried. Opened a dispute. After it a week came the delivery, although asked for a refund. The quality of t-shirts is good, the quality of the picture is not very good.
Came very good fabric, soft pleasant to the body, but ordered xxxl and sent xxl so not seriously.
Of course synthetics, but it looks not bad, the color is saturated, which will be after washing until i know, i will not wear it for every day, the sticker is too dense for a t-shirt. If you can wear 100% synthetics, you can take.
Good quality, sleeves are a bit long
T-shirt norms, but for such a price of another and did not expect. Soft. Do o. Sakhalin was a little less than a month. 12.09.2019 sent, 8.10.2019 received.
Cool, dense. I wanted more freely on this at my 40 took with, all as i wanted
užsakiau 08.12,gavau 10.03
Drawing sticker, like an oilcloth. And so good for its price
It’s comfortable to wear. Material feels soft. Usually I wear size m so I got xl and suits me perfectly:) and thanks for a gift :)
T-shirt came for a month. i liked it. the fabric is pleasant. i wanted more freely. but it turned out to be a little. the store put a gift gum for hair. in general, the purchase is satisfied)
3hl at 48 size
T-shirt small size ordered m
The goods came, all norms