SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 15 Dollar T Shirts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
T-shirt arrived in 1,5 months. It seems like everything is fine, the color of kalass, corresponds to the description. L On My S sits freely, in short what I expected.
Order received. It took a very long time. Quality is good.
It was super cute. The material feels like a mix between a spandex and polyester. its soft and well made. I gave it as a gift to my girlfriend and she loved it.
The fabric is a mixture between polyester and cotton, I use 40 and I fucked the XL and it's perfect for me.
The package had to come between December 26 and January 13 and it arrived December 26 it arrived after 12 days I am quite satisfied
Mega
Cool! bright!
The fabric is pleasant, of course not quite that size came which I expected, but everything is fine! Colors as in the picture-bright!
Good T-shirt, my daughter really liked
The blouse is soft to the touch, comfortable to wear, it's just as it looks in the photo, plus it arrived almost 3 weeks earlier
Nice and very fast shipping
Great. I took M for growth 167, weight 48. I advise
Everything came as I wanted! Thank you very much! It's been a month. Size S to me 13 years. I really liked the T-shirt!!
I love it! It’s lightens my mood through its vibrant colors. I feel fashionable and very satisfied with my purchase. I didn’t have any issue . I would recommend to others . Also I’m about 164 cm and 125 lbs and it fits perfectly the way I like it.
Super time super T-shirt all The agrees
The fabric is pleasant, sewn well. I like everything
T-shirt came very quickly, in the area of the Altai territory the order was made November 26 came December 2 very good T-shirt✌With the store did not communicate
Cool!
Fast delivery
Love my order. Thank you
Material artificial But pleasant feel... Size zanizony so Worth take bigger than stems with table
Fits comfortably and I very much like it!
Beautiful. Totally recommended. Weight 70 K order size KL if you don't like tight. Cotton. very comfortable and pretty.
OK
Arrived in perfect condition