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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Purrrrfect. I love it.
Very cute！Thank you！
Amazing I brought this as a present and it cane really nicely packaged and with a dust bag as well as a little gift, would recommend
This bag is of superb quality with a zipper. Very happy
Love him, he's sooooo cute. My nephew will be thrilled to receive him.
Better than expected.
Just as The colors are good and not pale
The bag is very satisfied! What I wanted! Handles are sewn securely, there is a zipper, everything works. The pattern is printed well, does not stay from the fabric, the printing is rubberized
The bag came to Poland in 3 weeks. It is made very carefully, no seams are visible, the zipper works. The photo of the cat and the inscription is clear, accurate. The bag came secured, in a sack. I also got it for free. Thank you very much, I will order another bags from you.
Great print, bright colors! Very good finish. I loved it!
Cute bag, good material. Thank you for the gift!
Very nice item, delivery is super fast, thank you!
Very good quality
super cute!!
It took 3 weeks to arrive and came with the red thing( i think it's a gift from the store).
good
The product is exactly as described. The product came in less than a month.
good
The color of the picture is not gray, but blue! Keep this in mind when ordering. It took a long time, but within the specified period-54 days (to kaliningrad). Otherwise everything is ok. Also put a gift. I did not communicate with the store.
The product was fine in alada, even with the cover the store put another plastic bag on it. The bag showed no sign of a malfunction. Like just out of the store! I ordered weeks earlier other things before the bag and this came the first of all! I love it and i'll buy this same seller when i want to give away otr time bags!
I ordered 22.07, and 9.08 of the parcel came to the post office. The bag is super, the granddaughter is happy. Thank you store for choosing the delivery, very fast. And for a gift. I recommend the seller and the goods.
amazing quality
The packet arrived very quickly. It came in a protect pouch and there was a small gift at. I recommend it to! :)
Good quality for the price, really appreciate the zipper in these bags.
The quality is so good! He has a zipper and even a small inside pocket for your phone or something else Kleins. Really ideal. Thanks store! Beautiful product, definitely for this price.