SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 15 Dollar T Shirts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On high growth. but nothing only sleeves sole. Tunic cool, take the size of the table,
Sewn well. Threads do not stick out. The seams are even. Synthetic
Creepy synthetics, but the view is beautiful, how it will be worn I do not know.
The blouse is very cute, but the color is not the same as in the picture
Everything came up, I liked the tunic, thanks to the store, it came on time.
The OG 113 cm тупика village замечательна
Perfect Thank you
Beautiful very much like the picture thanks to the store/selling
Came quickly, ordered XXL for 70 kg growth of 165. Came up perfectly.
Fabric not so pleasant
At 50 size took 2XL, came perfectly, bust 100, I do not know how there on the bust 106 and more dressed this size, blouse is quite, although it is synthetic, looks beautiful under the pants
Very fast shipping. I really like it. I ordered another color
The product corresponds to the description
Ok , děkuji.
My wife liked it and the size approached.
The order arrived quickly, the blouse is pleasant, the sizes match
It came quickly, the material stretches, everything came up, an excellent store
Very nice top, better than I expected!
Very beautiful women's blouse, I liked it. Order arrived quickly goods satisfied thanks to the store!
Everything came up, thank you
Good, thank you very much!!! Everything is super!!! I recommend the store and the product!! -Ok thank you very much!!! Everything is super!!! All happy and would recommend the seller and product!!! Delivery 2 weeks from the moment of order!!!
I am very happy with the purchase. thanks to the store.
Excellent, beautiful quality, beautiful fabric, beautiful color, I ordered xl so 2 sizes more than usual, fast delivery ordered on nov 12 and received the 26 thank you to the store.
Looks as the photo,didn't try it yet, arrived very fast.
Beautiful quality, beautiful colors Conform to its description Fast shipping