SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 15 Dollar T Shirts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quite comfortable. Already washed - the fabric does not shrink or flayed in anyway. Good delivery time. Recommended.
The color does not exactly match, it's a dirty peach shade, but I liked it. the quality of knitwear and tailoring liked, 98/78/102 came perfectly
I 've already bought more times. Everything OK.
T-shirt of good quality. The color is beautiful blue. Processing of seams quality. But does not match its size. The width is 100 cm, not 112 as indicated by the store. On o. b-110. it turned out to be tight. Shipping 36 days.
Ordered size 5XL. My measurements: Height 176 cm / 69 in, Weight 84 kgs / 183 lbs, Upper Chest 104 / 41, Chest 107 / 42, Rib Cage 91 / 36, Waste 102 / 40, Hips 97 / 38. Fits good. Not lose
Beautiful, I love them. I 've already bought before, at ease, I'll keep buying.
Ordered second time-PERFECT!
Good quality size match table. At 92-76-96 the village is excellent, as i wanted, does not hang, but not tight. The goods are delivered quickly.
Absolutely a great buy! Very comfortable material. Stretch well. Beautiful pink, the color I wanted. I usually wear Asian M but decided to get Size L for a slightly loose fit. It turns out to fit perfectly but not loose. Chest 84cm Waist 74cm & Hip 96cm. Weight 52Kg. Height 1.59m. If you have a big frame, please get a size bigger than your usual size or get 2 size bigger for a loose fit.
T-shirt is wonderful, snow-white, the quality is very good, the knitwear is pleasant to the body. The size corresponds to the size of the grid, went well. Thank you very much, the store and the goods put 5 stars. I did not communicate with the seller.
Pleasant t-shirt, color as in the picture, i recommend to everyone
Great t-shirt. At og 112 5xl just right.
thank you, all best
Good quality. It's arrived in 10 days. Satisfied
Very good top, everything is fine, thank you
Good t-shirt, cotton, quality is very good, for size 48-50 just right, i recommend the store and the store
Perfect! My wife love it!
Great t-shirt. In my 60 russian-tight. Very fast shipping. The parcel was tracked.
T-shirt free cut, quality is normal
My second order, very tasteful, good quality, beautiful, comfortable and fresh colors, thank you.
Soft, high-quality, the color is bright, slightly more orange than in the photo. I did not communicate with the store.
Quality t-shirt, lines are even, threads do not stick out, delivery is very fast. At 46 size very well approached, took with a margin for one size. Seller recommend, the parcel is tracked.
T-shirt of very good quality. Corresponds to the description and size. I advise you to take.
thick material. well made
I'm happy) corresponds to the description