SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 15 Dollar T Shirts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just like in the picture. Very beautiful, I recommend the store.
Bought size L, 3/12, arrived on 30/12. Like the photo. 1,70 height, 56 kg. bust 88 waist 68. To stand as the picture would be size M. fabric for summer of my country.
Just like the picture!
Perfect just like the picture
European size 34/36. Little short but that I knew all of the picture. With high waist pants is he fine
Size on og 90 is better to take less
Excellent gift
Excellent Product, received according to description.
Very pretty♡
Buenisimo
Exactly exactly! Fast delivery :)
Cool T-shirt, as in the photo
Amazing!! Arrived in Australia in 7 days and item as described! Good fabric, quality, stitching, flattering and the same as pictured.
Very nice, take 1 size bigger than usual.
I loved it!
looks just like photo
The blouse is not bad, but short, wear only with trousers and skirts with an overstated waist, polyester 95%, at 44 took P. m-approached, upset the neck, it is wide and does not lie as I would like, the packaging is excellent, delivery to the Volga region for 11 days.
It took 1 month. I'm satisfied, very well wrapped
Blouse class
Very fast delivery, less than a month
Blouse slightly pożółkła after washing, but not skurczyła out.
Came quickly, at 42 size just. Also as in the picture is short. The quality is super, the fabric is embossed. Looks cool. But I advise you to order a larger size, so as not to butt was, but just
Interesting T-Shirt, short, but with high trousers excellent. The material is dense, rather for spring, in summer it may be hot. Looks good, I advise you to take. Took L on og 93, OT 76, excellent.
Very beautiful! Think Brasil this size corresponds to size P
Amazing quality, such M equivalent to P in Brazil