SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 15 Dollar T Shirts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Extremely fast shipping, only 8 days to Poland! The blouse looks like pictured. Nice soft material. Size M for a bust 98 cm perfect. I recommend the store. I will definitely come back here!
Just as I expected. Good.
Ótimo produto
Nice T-shirt. Not small!
T-shirt did not like. The fabric is thin. Shoulders sat well, and at the waist it seems that three sizes are great: dangles like a baseball player
Cute T-shirt, thank you!
Very nice and good material exactly to description
Very good.
The product corresponds to the size grid, at 44-46 took M ideally sat down! The quality is excellent, the color is saturated, all the seams are well stitched. Reached 25 days to Moscow.
Bigger, the size L will be 52-54 size, externally more suitable for home socks, synthetics, after washing the white strip became Pink (shed from the burgundy strip next)
Top product! Conform to the photo. The quality of the fabric looks good. Send very fast.
A good T-shirt, white color is true grayish shade has. I think the size is smaller would be better sat on 88-66-90. And so, it looks free. The length of the height of 160 cm is almost to the middle of the priests. Delivery month.
At 54 in the skirt
T-shirt is good! For the Summer Super! Corresponds to the size grid provided by the store! I recommend!
Amei a malha
Corresponds to the description, quite dense. At OG 100 the size L is quite free. Came for a month
Good stuff. Size the one you're wearing.
product is as described and arrived quickly.
Naw communicated with the store ordered tamamho L but could have been M
Super! At 44R, m is ideal. Delivery to Vladimir 3 weeks
Top is fabulous, material is great quality can’t wait to wear it very happy
Delivery 3 weeks. After reading the reviews, took with a black insert. There was a slight smell of chemistry from a T-shirt. Washed. I will add feedback after washing.
On the Russian 46 came up.
Ordered 11.11 received 04.12 quickly! The quality is good.
Too cute.