SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 15 Dollar T Shirts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Warm Tips:pls scan or click it,sureprised
Very good basic T-shirt, pleasant to the body, sewing neat, goes in size, I will still take other colors, thanks to the store! Delivery 2 weeks.
Color is the same as on the monitor. For someone who is wearing size S, size M was ordered and it fits perfectly. Item arrived in 28 days.
The quality is like described but size run small , I used to wear small size in US and order the large size here and fitted me perfectly
Cool T-shirts, good, juicy colors as in the picture. Super Thermo underwear. They are warm and cozy. I order a second time and I will. Very satisfied with everything, and the quality of tailoring including. Came for 2 weeks. Well, this is certainly Terry synthetics, but here where I live Mistrali (the wind is above 100 km per hour) in such days these T-shirts are my salvation. For blowing out heat from synthetics is unrealistic. My size is 52 Russian. 110-90-112. 3HL in the guise as I love
MUY BIEN
Nice T-shirt
Thank you, looks good, inside with such as Fluff.
Thank you הגע.
I arrive very well and super fast recommend the store
Worth five stars.
Loved! Thank You
ok
This is sooo pretty and so soft! Didnt expect to get such good quality. Inside its soft like velvet. Stretchy and warm. Love it so much! Going to order more now. Thank you so much
Cool, very pleasant to the body, synthics with fleece. I think in windy weather it will be perfect. The size approached. XXL for 164 cm height, 82 kg, 106 cm bust, 82 cm waist. Delivered within a week or two. I think that I will finish ordering other colors. For the winter, a very cool thing.
Delivery for 3 weeks to Moscow. Material-bare synthetics. But the plus is that there is a substrate of thin fleece, I.E. A small insulation is available.
Just the highest class!!! Thank you store! For high quality and fast delivery! Super!
Very nice, pleasant fabric. Fits well
Nice T-shirt on the bust 100 cm XXXL in the skirt, but OK.
Very good surprise! I ordered 3 T-shirts from this store (red, burgundy and black). They are a little polar inside, soft to the touch. The outside is the type of fabric that does not allow water to penetrate easily.
A good comfortable jacket, very pleasant to the body. A little short sleeve, it seems to me, exactly to the bone. Came in less than 3 weeks. I'm happy, I will order more.
Beautiful quality
Delivery is usual for about a month, unfortunately very small size ordered KHHL, at 48 strongly tight, the quality was pleasant, soft pleasant, but I will not wear it, it's a pity...
White color was closer to milk
Very small, no stretch
ok for the price