SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 15 Dollar T Shirts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
T-shirt as in the picture, the fabric is soft, the pattern is cast not sticker. It was a long 2 months. Even if more size is chosen, it will sit well.
ok
Overall good. The fabric is soft, pleasant, a little cotton, but there are no complaints about quality.
Bright T-shirt, synthetic
T-shirt never came. The track was not tracked. Waiting 2,5 months. The store returned the money.
T-shirt is good for your money. It was 2 months in Moscow, the store is good
Super, aciu
The t-shirt is too big, very soft, good for pajamas.
Wonderful T-shirt. The color is brighter than in the photo. Very soft, the pattern is clear. Purchase satisfied.
Delivery is 1,5 months. The print is not clear. In general, the T-shirt fully justifies its cost
It came quickly, tracked, synthetic fabric, but soft and pleasant. The seams are good.
Synthetics, and so OK. And the print quality is not very
Sweet and soft
Beautiful recommended!!
Wonderful T-shirt. Very pleasant to the touch and to the body, the size is the same. The color is brighter than in the photo-it is straight light green. Not tracked, came in a month to the Moscow region.
Cool T-shirt, thank you. Soft, pleasant fabric. Not cotton, but very pleasant to the body
T-shirt is cool and bright.
Good soft T-shirt. Of course it is felt that synthetics. but soft. Size fits
It is a pity that it is not cotton. It is necessary to learn how to properly understand where it is written about the composition.
The shirt is cudowna. Material very favorably me zaskoczył. Somehow product workmanship very high. Color don't Spiera
Chic T-shirt! At my M ordered HL, sits freely, as I wanted
T-shirt came quickly, very pleasant to the touch, a picture of excellent quality. The color is much more saturated than in the photo.
Pleasant to the touch
Quality is good, I recommend
The quality of the T-shirt really liked. The order is satisfied.