SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 15 Dollar T Shirts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent product! Fast shipping! Highly recommended store!
Quickly and what you need
Great item
It came quite quickly, very beautiful longsleeves. But I think that the print on the black linglish quickly gets off when washing, which upsets. In general, everything is great, I'm happy!
Good fabric, soft. Nothing sticks out. In the typewriter do not wash, the main print will fade.
I am a size S but I ordered a L because I wanted an oversized top. The top looks good but the size L is still surprisingly short . The material and stitching is not great quality but that’s what you get for this price. Overall I’m quite happy with this top
It's a little small the size if I want it to be smelled get lost two sizes more than yours for at least.
Very fast within come (within 1,5 week) Beautifully shirt and very affordable. Super happy with it!
Very beautiful thank you very much ^^
She took for her son. I tried on myself. My parameters: 167/89/65/96. It looks like synthetics, to the touch a pleasant fabric, such as microfiber.
Quality NAIS, ordered two, one friend, the other to myself. The store processed the order about a week, otherwise everything arranged, delivery quickly
It came very quickly. If you want to hang as in the photo, then take two sizes larger
I'm a mod of course For its price in general haypovo
It came to Penza for 16 days, the material is good, in some places threads stick out-but it's nothing terrible.
Perfect! But very long wait
On time come nice product
Smaller than expected but still good! Would definitely get a bigger size next time. (I got XL)
Wonderful
The order came relatively quickly, it's a huge plus, the size is exactly for me, thought the oversize will be, but sat straight well. The only thing, I did not guess with the material, I thought that it was cotton, but it's more synthetic. But, this is my mistake, and so-5 stars
looks different from the picture but i am actually happy about it