SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 15 Dollar T Shirts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A beautiful T-shirt, packed in a branded store package on a plastic zipper. Pleasant to the body, although the quality is certainly not cotton. I do not know how to behave after washing. On my parameters from 80, OG 100 Smaller, wrote to the store to change the size from L to m, but he already sent the goods. This can be considered also a plus, first the seller immediately responded to my message and did not hesitate to send the goods. I will order another size a little less. I myself wear size 44, I think that the ordered size of the T-shirt L corresponds to our 46 size T-shirt definitely recommend, the seller too
Arrived before the date! They are very good quality garments, as described. This is the second time I 've asked this store. Thank you!
delivery was in rigth time, the t-shirt is in good size
Good quality
Beautiful. My favorite shop
Too big to be the L
I love it is beautiful, just like the picture and the great size
It's very nice the same as the picture
L size is more than 48 Russian, quality is good, shipping fast, bottom wide
Just as the picture but even better in real life and super fast shipping to the US
I asked for M and it's like L, I got big
Very nice T-shirt, very fast shipping.
The item took a little while to get here, it's polyester, I got a little big, but I can use it no problem.
Very quickly, my polola is happy
good
Ok
This is the 1st time I've ever ordered anything in my life. Definitely worth the money. I love the material, style and even though it has a little room it still looks lovely. Only reason I'm rating 4 stars and not 5 is because it came with a small mark on it. Nothing too noticable but I would definitely recommend it.
Nice T-shirt. Very neatly sewn. Soft, pleasant fabric
Love it, like the quality and the design
Linda thank you
Really good store surprised usually alixpress one shit I usually wear m here ordered s approached but if straight wear freely then take your size straight 5 points
it come so fast, after 7 days it is good quality.
Arrived In stipulated time, reliable store, blouses are beautiful!
Bellísima!
Cute, same as the picture