SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 15 Dollar T Shirts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Labai graži IR kokybė Gera, U.S. patenkinta. Greitai atejo, ačiū.
Got a blouse in less than a month. Thanks to the reviews, i ordered xxxl for my og 96, from 79 everything is fine, except for the sleeve-at the top it would be possible and wider. But still thanks to the store! I bought at a discount ali for 626 rubles. The quality is pleasant to the body, cotton is more than 90%, with a tag that is not often on ali! And the most interesting thing is that in this parcel there was another ma-a-lazy from a completely different store.
I ordered two colors, red and blue. The color is very beautiful, saturated. T-shirts look cool! On the parameters: og-92, ot-85, ob-98-xl-the most, very beautiful, comfortable, pleasant to the body. Thanks to the store.
I order this blouse for the second time. The first was in white. Quality as always on top. On the parameters 88-72-96 height 167 cm came up perfectly. Thanks to the store.
T-shirt cool xl for 46 size
Delivery to moscow took 18 days from the moment of ordering. The store sent quickly. On the russian size 46-48, based on reviews, ordered xxl. Sits moderately free, but does not weigh anywhere. Quality is good
Blouse duje klasna. podves2 tizhny. na 50 rosmir took 3 xl.
T-shirt is very good. at 96-76-96 2xl is great. Sleeves and shoulders in place. With pleasure i ordered another color
Good quality
Excellent jacket fast delivery. Thank you
Beautiful T shirt great wearability. Thank you
Perfect size XXL = uk14
Blouse liked, soft, pleasant to the body. At its 46 size took xxl, i just. Purchase satisfied.
Beautiful quality, consistent with its description. A shipping error was quickly corrected thanks to a courteous, attentive and efficient after-sales service. Fast shipping Easy Contact, store to recommend
Very good to attention and good material the blouse
Nice tshirt, stretching.
The blouse is beautiful, pleasant to the body. At 90-75-95 it was possible even for 1 more size to take, so that more freely sat.
Super blouse. At 52 dew size took 3hl. Slightly covered, but not critical. The sleeves are a little long for me. But i love her. The material is pleasant to the body, stretches. The store is sociable, helped with the size, the delivery is very fast. 25/07 ordered, 1/08 received in moscow. i recommend definitely shop and seller
Fast delivery in size fit, excellent quality, xxxl for size 50. thanks to the store.
Thanks
Quality goods, very nice to the body, the seams are even, there is no smell, the color is exactly like in the photo. Size on the grid. I recommend.
The jacket is well sewn, the threads do not stick out, there is no smell. At 48 3xl. Came quickly 12 days before the moscow region. Seller recommend.
162 sleeves slightly long 94-82-94 size xl approached
Good